Jennifer Blatz UX Design
Hi there. I am a User Experience Designer and Researcher. I love initiating creative ideas, researching and designing a project, and iterating through to the visual solution – always with a focus on the user.
UX Case Studies
Athena Restaurant initiative
Exploration of UX discovery and development of a restaurant ordering process on a tablet device.
Booking an online appointment
Designing and presenting the value of creating a better customer experience for veterinary hospitals.
Redesigning and making the website mobile friendly for a community outreach organization in Los Angeles.
Customer personas for Athena Restaurant initiative were created based on interviews and surveys.
Sketching user interface
Rough, hand-drawn sketches of the menu design explore concepts and facilitate communication.
Wireframe created in InDesign describing the functionality and the User Interface (UI) for a mobile app
Comparison and benchmarking of similar mobile apps, and researching the pros and cons of each for analysis
Storyboard for app
The hand-drawn and color-accented (in Photoshop) storyboard illustrates a user scenario for a mobile app.
Service design blueprint
Led a service design blueprint workshop to map out the customer interactions with the company.
Analysis and synthesis of data, like this scenario of working with results from a remote online study.
Report research findings
Administor, analyze and report results of an online terminology study. Also provide recommendations on content
Research in a lab
Conduct a variety of research in a lab setting including empathy interviews, usability tests and card sorting.
Use case scenarios
Based on accumulated customer data, these use cases describe the user's top priorities and needs.
Usability reviews with users helps to get early feedback on things like fuctionality, wording and design.
Observing and interviewing users through contextual inquiry provides rich insight in to their world.