I enjoyed the first day of my first California State Fullerton Class: User-Centered Design for Web and Mobile Interfaces. Today, we learned about examining the goals of the customer and the business. In this class, we discussed four facets of the goals for the customer and the business:
- Purpose (Why) The reason for existence
- Goal (What) What you want to accomplish
- Mechanism (How) How to reach the goal
- Metric (When/Where) Define what the accomplishment looks like
After brainstorming these possibilities, for both the customer and the business, then the UX designer can better determine a stronger justicification for creating the website or app.
After discussing the goals, we then worked on the taxonomy of the site. We brainstormed topics that could be on the website. In the class, the business we used was a small gym with five locations. We explored the topics that might be included on the website.